e-Tech History

e-Tech is a global operation expert in providing customer contact management solutions and services in the business process outsourcing (BPO) market. e-Tech provides over 15 years of experience on customer contact management solutions to companies around the world, primarily in the technology, healthcare and communications industries.

e-Tech specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service. Headquartered in the Dominican Republic, with customer contact management centers throughout the world, e-Tech provides services through multiple communication channels including phone, email, web and chat.

Utilizing its integrated onshore/offshore global delivery model, e-Tech serves its clients through one geographic operating segment: the Americas (United States, U.K, India and Latin America). e-Tech also provides various enterprise support services in the Americas based on whether your initiative is to increase sales production or lower your customer service cost, at e-Tech we guarantee you will not find a more committed or knowledgeable partner to help you achieve your goals!